Итак, уже и в Прибалтике началось шевеление и предварительные ответы на жалобы клиетов.
Больше жалоб ,скорее начнут действовать. Хотя нас , 150 в Прибалтике не так уж и много.
Dear Mr.Landor,
Thank you much for feedback.
Waiting your decision as soon as possible.
Sincerely yours
Jurijs ....... .
----- Original Message -----
From:
Erik.Landor@toyota.ee Sent: Thursday, May 19, 2011 5:48 AM
Subject: Feedback via Toyota web page
Dear Mr ........................,
Thank you for contacting us concerning the design of the mud flaps on Land Cruiser 150.
We were sorry to learn of your dissatisfaction with the design of the mud flaps and wish to assure you that your opinion and concerns are important to us. It is through communications such as yours that we become aware of the reactions and expectations of our customers and we appreciate your comments.
Toyota makes every effort to manufacture a quality product, conducting extensive research and planning, thorough testing and constant monitoring of performance. Consumer opinion and perception also play an active role in our ongoing efforts to lead the automobile industry in quality, innovation, styling and reliability.
Toyota retailer in ........... has informed us about your concerns already and we are investigating the situation. Together with ............. we will check all options and I promise to come back to you regarding this case as soon as more information is available to us.
We appreciate the time you have taken to contact us.
Sincerely,
Erik Landõr
Customer Relations
Toyota Baltic AS
Автор
Тема: Брызговики Прадо 150 (Прочитано 197651 раз)
